Frequently Asked Questions

Jollihop is an electronic group greeting platform that offers both an e-card and a customizable video-sharing platform. It enables users to create and send personalized greetings to their friends, family, colleagues and loved ones for various occasions.

To use Jollihop, users can sign up for an account on the platform and select either the Jollicard or video-sharing option. From there, users can customize their greetings by adding text, images, videos, and music. Once the greeting is complete, users can send it and their intended recipient(s) will receive it via email or social media.

Jollihop can be used for a wide range of occasions, including birthdays, weddings, graduations, holidays, and more. The platform also offers pre-made templates for users who need inspiration or guidance in creating their greetings. 

Jollihop offers different pricing plans for its Jollicard and video-sharing services. The basic plan is free, but users can also opt for a premium plan that offers additional features and benefits.

Yes, Jollihop takes security and privacy very seriously. The platform uses encryption and other security measures to protect user data and ensure that all transactions are secure.

Yes, Jollihop is designed to work on both desktop and mobile devices. Users can access the platform via the Jollihop website on any browser. 

Yes, Jollihop allows users to upload their own images and videos to customize their greetings. The platform also offers a range of editing tools and design options to help users create unique and personalized greetings.

Jollihop accepts various payment methods, including credit/debit cards, PayPal, and other online payment options.

Yes, Jollihop offers customer support via email, phone, and live chat. The platform also has an extensive knowledge base and FAQ section to help users troubleshoot any issues they may encounter.

Yes, users can cancel their Jollihop subscription at any time. However, refunds may not be available depending on the specific terms of the subscription plan.

Jollihop allows users to send greetings to multiple recipients at once. The exact number of recipients depends on the specific plan and features selected by the user.

Greetings sent via Jollihop are delivered instantly via email or social media. However, some email providers may have spam filters that could delay delivery.

Yes, Jollihop allows users to schedule greetings for a later date and time. This feature is available on the platform’s premium plans.

Yes, Jollihop offers tracking and analytics tools that allow users to monitor the delivery and viewing of their greetings. This feature is available on the platform’s premium plans.

Yes, Jollihop allows users to upload their own music to use in their greetings. The platform also offers a library of licensed music that users can choose from. 

Yes, Jollihop has guidelines and restrictions on the content of greetings to ensure they comply with community standards and legal requirements. The platform does not allow content that is offensive, harmful, or illegal. 

Yes, Jollihop allows users to share their greetings on social media platforms like Facebook, Twitter, and Instagram.

Yes, Jollihop occasionally offers discounts and promotions to its users. These offers may be available during specific holidays or occasions. We recommend following our social media handles to keep tabs on these special offers.

Users can sign up for Jollihop by visiting the platform’s website. The sign-up process is quick and easy, and users can start creating and sending greetings right away.

Tips for Best Video

1. Use a location that is well-lit with plenty of indoor lighting
2. Ensure the surrounding is quiet with no background noise
3. Position camera at eye level and look at the camera at all times
4. Record in daylight if possible. If not make sure light is behind the camera facing you
5. Keep your hand movements to a minimum
6. Smile, especially at the beginning and the end of each response
7. Best video is from 30 to 60 sec (1 min).
8. Make your greeting about the celebrant or occasion

9. You can edit your video quality & orientation on your device and re-upload again.