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Corporate Policy

We’re committed to building a community enabled by people and supported by technology that’s open to the broadest audience possible.

Key accessibility features of Jollihop.com’s sites include, but are not limited to:

  • Appropriate site structure for use with assistive technologies.
  • Appropriate text equivalents for images.
  • Appropriate labels for forms and input fields.
  • Full keyboard access.
  • Captioning for videos.
  • Proper color contrast ratios for text and images with text.

If you’re experiencing issues using an Jollihop.com website or app due to a disability or impairment, please email us at support@jollihop.com and a member of our customer service team will reply as soon as possible.

Data Retention

We retain information collected from you on our platforms only for the time necessary to fulfill the purpose for which the information was received (such as billing information and usage information), or for as long as the data holds a value to our business (such as to enable us to analyze types of e-cards sent). Our guidelines describe which data is held, and how long that data will be stored prior to deletion or obfuscation. Personally identifiable information (PII) is not retained by us when a user has been inactive for twenty-five months.

Data Security

We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security and to use the information we collect online correctly and securely. However, please note that transmission over the Internet or wireless networks and the electronic storage of information cannot be guaranteed to be 100% secure by any website.

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Tips for Best Video

1. Use a location that is well-lit with plenty of indoor lighting
2. Ensure the surrounding is quiet with no background noise
3. Position camera at eye level and look at the camera at all times
4. Record in daylight if possible. If not make sure light is behind the camera facing you
5. Keep your hand movements to a minimum
6. Smile, especially at the beginning and the end of each response
7. Best video is from 30 to 60 sec (1 min).
8. Make your greeting about the celebrant or occasion

9. You can edit your video quality & orientation on your device and re-upload again.